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UX Design:
Tiny Town Toronto

Client:

City of Toronto

Brief:

Reimagine, redesign, and recreate "Tiny Town," the 40-year-old scale model of the city of Toronto. It should serve the needs of a diverse range of people - from tourists to citizens, and from students to businesses. All while being accessible to visitors of all ages, ranges of ability, and needs.

The model should also be easy to update, and facilitate data integration and AR/VR experiences.

Role:

  • Project Facilitator
  • User Experience Designer
  • User Experience Researcher
  • Hand-off to future designers

AR Experience Prototype

Watch a short video of how the model will support an Augmented Reality (AR) experience.

The AR prototype could allow citizens of Toronto to Submit:

  • Information on Community Events
  • Historical Content
  • Accessibility Content and Advisories
  • Building Content
  • Data Overlays

We worked with the community to ensure that the AR deployment will be useful to tourists, city planners, developers, and citizens of all abilities.

Physical Model

The physical models are 3D printed at Humber College, by Humber students. The workflows and automation required to take the City's 3D Massing Data and convert it into 3D printable files was developed by Humber Students.

The model is designed as a system that is easily to update, modular, but also inexpensive to maintain

Watch the Documentary

Tiny Town Restoration 2022

or,

Read About it:

Reports:

You can download reports to see how the design is progressing:

the 3d model sits on a stage and this is a pencil sketch of how that might look to allow a wheelchar rider or cane user to walk around it the 3d model sits on a stage and this is a 3d render of how that might look to allow a wheelchar rider or cane user to walk around it a journey map showing how people interact with the scale model from when they leave their home to when they arrive wireframes for the AR prototype wireframes for the AR prototype small wooden and plastic models of city buildings the 3d buildings are being assembled the 3d buildings are being assembled onto the stage

Process

A mixed team of designers brought the project up off the whiteboard and to life.

  • Industrial
  • User Experience
  • Web
  • Graphic
  • Project Management
  • and more

Have been working together over the years on this project, towards two main outputs

  • The physical model
  • The AR user experience

The team used many prototyping and data gathering tools:

  • Card Sorting
  • Interviews
  • Survey
  • Journey Mapping
  • Personas
  • Sketching
  • 3D Modelling
  • Wooden Prototyping
  • Figma
members of the design team pose with the design members of the design team pose with the design

Team

Kyla Ross (Project Manager)

Andrew Harris (Project Facilitator 2022)

Eric Forest (Project Facilitator 2021)

Lillian Leung

Mai Nguyen

Randy 'sJongers

Kendra Savard

Isabella Sniatowski

Renita Vaswani

Victoria Yeboah

Hannah Dumancas

Jason Nguyen

Brian Pham

Daniel Rowland

Ariel Quinteros Salgado

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